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Nelnet Student Loan Servicing Review

If you are looking for a reliable and trustworthy student loan servicing company, as a student, you know that taking out loans to finance your education can be an intimidating process. However, with the right loan servicer, you can rest assured that your finances are in good hands. Nelnet Student Loan is the largest student loan servicer in the United States, servicing over $300 billion in student loans for more than 10 million borrowers. They are federally-recognized servicers, meaning the Department of Education contracts them to service federal student loans. In addition to federal loans, they also service private student loans and consolidation loans. 

Nelnet Student Loan takes an in-depth look at Nelnet’s services and benefits to help you decide if they are right for you. Nelnet Student Loan will cover everything from repayment plans to customer service options so that you can make an informed decision about your Nelnet Student loan needs.

Overview of Nelnet’s Services

Nelnet is a student loan servicing company that offers diverse services to help borrowers manage their loans. These services include online account management, mobile app support, automatic payments, and more. Nelnet Student Loan also offers borrower protection programs and repayment options to help borrowers stay on track with their loans.

Nelnet is known for its customer service and flexible repayment options. They offer several repayment plans, including income-based and extended repayment plans. They also offer deferment and forbearance options for borrowers struggling to make payments. In addition, Nelnet Student Loan services provide discounts for autopay and for making extra payments on your loan balance.

If you’re considering Nelnet as your student loan servicer, this comprehensive review will help you decide if they’re right for you. We’ll cover their history, customer service reputation, repayment options, and more.

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Advantages of Using Nelnet

Nelnet is a student loan servicing company that offers many advantages to borrowers. One advantage of using Nelnet is its customer service. Nelnet has a team of customer service representatives who are available to help borrowers with any questions or concerns they may have. Another advantage of using Nelnet is its online tools. Nelnet Student Loan offers an online payment portal where borrowers can make their payments and an online account management tool. It allows borrowers to keep track of their account balance, payment history, and more.

Disadvantages of Using Nelnet

There are a few disadvantages to using Nelnet as your student loan servicing company:

  1. They are one of the more expensive companies out there. Their fees can be as high as $50 per month, which can add up over time.
  2. They have been known to need to be more timely in processing payments and issuing refunds. It can be frustrating for borrowers trying to stay on top of their loan payments.
  3. Nelnet has been known to be less than responsive to customer service inquiries.

It can be frustrating if you have questions or concerns about your loan account.

How To Sign Up for A Nelnet Loan

Nelnet is a student loan servicing company that offers a variety of repayment options and borrower benefits. You can sign up for a Nelnet loan by completing an online application or calling their customer service number.

When applying for a Nelnet Student Loan, you will need to provide personal information such as your name, address, and Social Security number. You will also need to provide information about your current school and loan. Once you have completed the application, you will be able to review the terms and conditions of your loan and choose a repayment option that best suits your needs.

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You can contact their customer service team by phone or email if you have any questions about signing up for a Nelnet loan.

Payment Options 

Nelnet offers three repayment options for federal student loans. The Standard Repayment Plan, the Graduated Repayment Plan, and the Extended Repayment Plan. The Standard Repayment Plan requires fixed monthly payments for up to 10 years. The Graduated Repayment Plan starts with lower monthly payments that increase every two years and has a 10-year repayment period. The Extended Repayment Plan has fixed or graduated payments over a 25-year repayment period.

Additional Services

Nelnet offers a few additional services that may be beneficial to borrowers:

  1. Nelnet provides an auto-debit discount of 0.25% for borrowers who enroll in automatic payments. It can lower your monthly payment and save you money over the life of your loan.
  2. Nelnet offers a loan consolidation service for federal and private student loans. It can simplify your monthly payments by combining multiple loans into one single loan with one monthly payment.
  3. Nelnet provides a forbearance option for borrowers experiencing financial hardship.

It allows you to temporarily stop making payments on your loan or reduce costs until you can get back on track financially.

Tips for Getting the Most Out of Your Student Loan Repayment with Nelnet

If you’re one of the millions of Americans with student loan debt, you’re looking for ways to make your repayment process as easy and stress-free as possible. Nelnet Student Loan is a leading servicing company that can help you do that. Here are a few tips for getting the most out of your student loan repayment with Nelnet:

  • Make sure you’re on track
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One of the best things about Nelnet is that they offer online tools and resources to help you stay on track with your repayment. Take advantage of these by logging in to your account regularly and checking your progress.

  • Stay organized

Another key to successful student loan repayment is staying organized. Keep all of your essential documents and correspondence in one place, so you can easily find what you need when you need it.

  • Know your options!

Several different repayment options are available through Nelnet, so be sure to explore them before making a decision. An income-based repayment plan or extended repayment term is right for you.

  • Stay in touch!

If you have questions or concerns about your student loan repayment, don’t hesitate to contact Nelnet customer service. They’re here to help and can provide valuable guidance throughout the process. 

  • Pay on time

Finally, always pay your monthly student loan payments on time. Doing so will help ensure a smooth repayment experience and help you avoid additional fees and penalties.


Nelnet has a good reputation as a student loan servicer. They are known for providing excellent customer service and offering a variety of helpful resources to borrowers. However, they are not the cheapest option available, so it is crucial to compare rates and fees before selecting a student loan servicer.

Fortunately, several alternatives exist for those needing more time to be comfortable with Nelnet’s services. Ultimately it’s up to you to decide which company works best for you depending on your situation and needs.

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